EMS dental equipment — installation, training & after-sales support.
We support AIRFLOW® and PIEZON® system specification, deployment, team onboarding, service contracts, and maintenance planning so your EMS dental equipment continues to perform long after purchase.
Preventive Maintenance
Scheduled service visits keep your equipment running at peak performance and compliant with MOH standards — before problems occur, not after.
- Annual service contracts
- MOH compliance checks
- Calibration & validation
- Service records provided
- All EMS equipment covered
Emergency Repair
Fast-response repairs for breakdowns that disrupt your clinic schedule. We carry genuine spare parts and aim to minimise patient appointment disruption.
- Priority emergency response
- Genuine OEM spare parts
- On-site technician dispatch
- All major brands serviced
- Transparent repair reporting
Installation & Commissioning
Full installation, testing, and handover for new equipment — ensuring every system is correctly set up and clinic-ready before the first patient appointment.
- Site assessment & planning
- Professional installation
- System testing & validation
- Staff readiness walkthrough
- Post-install follow-up
Operator Training
Hands-on training for dentists, dental nurses, and support staff on the correct use, daily maintenance, and troubleshooting of dental equipment.
- On-site or virtual sessions
- CPD-accredited courses
- Equipment-specific manuals
- Group or individual format
- Refresher training available
Warranty & Extended Coverage
Manufacturer warranty backed by extended coverage options — so a failed component never becomes a financial or clinical burden for your practice.
- Up to 5-year coverage
- Parts & labour included
- Loan equipment provided
- Clear coverage documentation
- Transferable on clinic sale
Ongoing Technical Support
Accessible support for day-to-day questions, software queries, and minor issues — so your team always has someone knowledgeable to call.
- Dedicated support contact
- Remote troubleshooting
- Software & firmware guidance
- Response SLA guaranteed
- Online support portal
Ready to explore the EMS equipment range we support, or need help choosing the right setup?
Delivery flow
A simple process clinics can actually follow.
01
Brief
Tell us whether you are comparing systems, fitting out a new room, or solving a service problem.
02
Recommend
We align products and support packages around workflow, budget, and delivery realities.
03
Deploy
Equipment is scheduled, delivered, and handed over with team onboarding.
04
Maintain
Maintenance intervals, priority support, and service documentation keep the room running cleanly.